It is our sincere hope that our products and services meet and exceed our customers’ expectations.
We welcome questions, concerns, comments and of course, customer testimonials. We’re very grateful for feedback; it helps us learn and grow. Likewise, we are happy to share what our customers are saying about MBS Communications.
"Thank you very much. Under promise but over perform. That’s great customer service.”
Lynne’s Doggie Groom Room
"You have been most helpful! Great service!”
Best Ingold, Practice Manager
Ingold Veterinary Hospital, Inc.
York, PA 17404
WE LOVE THE BANDANNAS! They are perfect - thank you so much!!!
Anna Kate Helmbrecht, Social Media Marketing Manager
Animal Ark Veterinary Hospital
"I am writing to let you know what a wonderful job MBS did on my order. I have a magnet design there at your facility and wanted to turn it into a business card. When I called to ask questions, my customer service representative listened to what I wanted and came up with creative and helpful suggestions, emailed me several demos to look at, and then when I was down to my final choices, mailed me a sample pack to see what they may look like in person.
I have been a manager for over 15 years and I often tell my staff to treat people the way you would like to be treated, and if you can, go over and beyond. I was pleasantly surprised with the exceptional care, advice and "go-get-em" attitude the rep had. He definitely went over and beyond! I highly recommend his services and care. He made my project feel special and gave me a better business card than I could even imagine. Thank you, thank you, thank you!"
Sigrid Page, Practice Manager
Oxford Veterinary Hospital
"I recently ordered some Christmas cards which I received today. I am so tickled with these cards. In fact, my whole staff just loves them; y'all did such a good job. Thank you so much."
Haley, Office Manager
Grand Bay Animal Clinic
Grand Bay, AL
"We received our cards and they look GREAT!!!! Thanks for your very quick service!""
Well Pets Veterinary Clinic
"We absolutely love your sympathy cards! They are quite beautiful and provide comfort to those who have lost a beloved pet. Previously, I bought cat and dog focused cards, but it was pointed out that we’ve had a few rabbits who have passed, so we bought these and are very pleased."
Humane Society Silicon Valley
"After looking through all my catalogs, you had the best cartoons. Makes me look forward to doing reminders!"
Southwest Veterinary Hospital
"I love my proof for my yard sign! The colors are delightful and look so good together. Thank you for adding all the details that I would never have thought about. Everything has been handled in such a professional, creative, helpful, and patient manner. You get gold stars for your excellent customer service."
Almost Home Boarding & Grooming
"Our veterinary clinic chose to start ordering our marketing supplies from MBS several years ago and we've always been satisfied with the quality of the products, the ease of ordering, and the prompt delivery. Recently, in a rush to get an order in, I selected the wrong choice for the text inside the card. I think most companies would have just filled the order, and it being my mistake it would have been at my company's cost to correct it. In this case, however, I received a call from MBS right away to verify our selection. I was very thankful for the attention to detail and great customer service which saved me from a costly mistake!"
Amy Hale, Client Care Supervisor
Wignall Animal Hospital
Just wanted to thank you and the rest of the MBS team for your outstanding customer service and very nice product. Thank you for getting these pretty cards to us so quickly and for having a nice variety to choose from. Couldn’t be happier."
Laura Monahan, DVM
Atlantic Veterinary Hospital
I just wanted to let you know what an awesome job the staff of MBS Communications do. I personally haven't worked with MBS for very long, but it seems that we've been ordering postcards from you for a while now and I haven't had any problems with my orders at all. I even get confirmation calls regarding my orders for accuracy and my orders typically arrive sooner than expected. Everyone likes the pictures on the postcards, too. Thank you all and please keep up the great work! You make my life easier. "
Veterinary Technician / Administrative Assistant
Haiku Veterinary Clinic
"Hey everyone at MBS Communications,
When I was paying our bill a moment ago, I thought we have been together for quite a while. Looking into this, I've found that this is our 10th year together. Starting April 2005, I remember fondly a small catalog of reminder cards. Slowly over the years you expanded to a larger catalog and then I could go online to view the reminder card choices. A few years ago I visited your new updated website to find I was able to order online completely. I said 'yippee!' You advance with technology as a successful business should.
I wanted to take the time to say thank you for the excellent customer service you have given me for all these years. Thank you for always being pleasant on the phone when I called in my order. I only buy our cards from your company because the quality is excellent. Our return business relies heavily on those reminder cards going to our clients. Clients tell us all the time that they keep the cards long after their pets come in for the visits because they love the pictures on the front.
So thank you, MBS Communication's staff; here's to many more years of business together."
Kingston Animal Hospital, PC
"We just got in our new cards and absolutely love them! I just wanted to thank you for your help and for the quick shipping. It is greatly appreciated. Thanks so much!"
Carrboro Plaza Veterinary Clinic
"I want to say your customer service is TOP NOTCH!! So fast and awesome!!"
Waggs 2 Whiskers, LLC
"Thank you, MBS, for all your help and support. Every call, and questions, were answered the same day. Your customer service is beyond any dealings Summit Dog and Cat Hospital has had since 1980 with any vendor.
Due to your guidance the animal hospital has seen such a tremendous increase in business.
You have a client for life!"
The Staff of Summit Dog and Cat Hospital
"My customer service rep at MBS helped me place a very large, involved holiday card order. Her attention to detail, and thoughtfulness made my experience an easy and pleasant one. We had a lot going on with our holiday cards – 31 names to put on in different colors! She helped pick out a matching font and included a pawprint with holly next to the return address too. Our cards turned out very clean and sharp. I could not have been more pleased.
We also did our normal order of sympathy cards at the same time, and everything was correct and what I expected.
I definitely will be ordering from MBS in the future!! I would not hesitate to recommend using your business."
Town & Country Animal Hospital
"These look great! I have so many clients that love these bags. They are so fun to order!
Clyde Park Veterinary Clinic