NEW Website = NEW Online AccountMarch 25, 2019
In case we haven’t told you yet – WELCOME TO OUR NEW WEBSITE!
It was a long while in the making, but we couldn’t be more pleased with how well it’s working and how well received it has been. The transition has gone very smoothly for us, and we hope it has been for our returning customers, too.
If you’re trying to login and wondering what’s going on, go ahead and place your order and you will just need to set up your account information and password during checkout. It’s perfectly fine if you want to use your old passwords; just so you know, we don’t store your passwords – they are for your convenience only. Of course, if you have any questions about your account, you can call 1-800-887-4877 and we’ll be glad to help out.
One of the big benefits of this new site that you’ll really appreciate is that from the time you set up your account and going forward, you’ll be able to view your order history online. (If you need anything prior, remember you can always give us a call and we’ll have that info handy for you.)
If you have any other questions about our site and products, please check out our FAQs page by clicking here http://www.mbsvet.com/frequently-asked-questions/ or on the tab next door to this blog tab. There, just as the title “Frequently Asked Questions” implies, you’ll find answers to some of the most commonly asked questions from our customers.
And if you’re one who likes to hear answers from real people, please do give us a call at 1-800-887-4877. We’d love to hear from you!
Our MissionMarch 8, 2019
At MBS Communications, we envision strong, healthy relationships within our company and with our customers (see our Vision post.) Those relationships reach beyond us to those of our customers and their clients, and to those of their clients and their animal companions.
And because our products help those veterinarians, groomers, kennel owners, pet-sitters and owners embrace their calling to care for animals, we aim to nurture those bonds by focusing on these key points:
- Providing our customers with great products.
- Growing and evolving to meet our customers’ needs.
The motto “Innovate or die” scrolled across the desktop of one of our owner’s computers for years. No worries, he was never cruel to us on our less than stellar days, but we think those words sum up our mission goals perfectly.
The uniqueness and excellence that result from our innovation, or creativity, set our company apart from others and help our products stand out for the benefit of our customers. That’s why we fuss and fret over design work until even we sometimes think we’re overthinking it. From product reviews to press checks, we stay focused on our commitment, and that of everyone who uses and receives MBS products.
Following through on our mission to provide great products and service involves many, many decisions and actions daily. Keeping our focus on connecting and creating connections helps us move toward our purpose, today and tomorrow.